Definition of Knowledge Management





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Definition of Knowledge Management

There are several different, and sometimes quite confusing statements that claim to be a definition of Knowledge Management' and there are different perspectives on what Knowledge Management is. For example:

▪ KM is about systems and technologies

▪ KM is about people and learning organisations

▪ KM is about processes, methods and techniques

▪ KM is about managing knowledge assets

▪ KM is a holistic initiative across the entire organisation

▪ KM is not a discipline, as such, and should be an integral part of every knowledge workers daily responsibilities

What is most important, is for you to have your own definition of Knowledge Management; what KM is to you and your organisation. What is even more important is that you and your colleagues have a 'common shared understanding' of what KM means for you all.

To help you get started, we have included immediately below a few definitions of what KM means to some organisations. We suggest you consider them, together with any other definitions you may have, and see if there are any words or phrases that particularly 'resonate' with what you are trying to do. This will help you formulate your own definition of knowledge management.

At the end of this page, we invite you to share with us all, any definitions you have discovered and/or formulated. We can then all comment and rate the usefulness of each definition as we wish. This then provides us, at the bottom of this page, with a list of KM Definitions, listed in highest rated/ranked order, to help us even further. So please share your definitions and/or any comments or rating to definitions.

Some well known KM Definitions

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"If only HP knew what it knows it would make three times more profit tomorrow"

Lew Platt, ex CEO Hewlett Packard

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"Knowledge Management is the discipline of enabling individuals, teams and entire organisations to collectively and systematically create, share and apply knowledge, to better achieve their objectives"

Ron Young, CEO/CKO Knowledge Associates International

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"Most activities or tasks are not one-time events. Whether its drilling a well or conducting a transaction at a service station, we do the same things repeatedly. Our philosophy is fairly simple: every time we do something again, we should do it better than the last time".

Sir John Steely Browne, BP, Harvard Business Review, 1997.

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"The capabilities by which communities within an organisation capture the knowledge that is critical to them, constantly improve it and make it available in the most effective manner to those who need it, so that they can exploit it creatively to add value as a normal part of their work"

GlaxoSmithKline

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"Knowledge management will deliver outstanding collaboration and partnership working. It will ensure the region maximizes the value of its information and knowledge assets and it will help its citizens to use their creativity and skills better, leading to improved effectiveness and greater innovation".

West Midlands Regional Observatory, UK

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"We recognise that our most important asset is people and their knowledge. We understand Knowledge Management (KM) as the cultivation of an environment within which people are willing to share, learn and collaborate together leading to improvement".

Care Services Improvement Partnership (CSIP)

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"Knowledge Management ('KM') comprises a range of practices used by organisations to identify, create, represent, and distribute knowledge. It has been an established discipline since 1995 with a body of university courses and both professional and academic journals dedicated to it. Many large companies have resources dedicated to Knowledge Management, often as a part of 'Information Technology' or 'Human Resource Management' departments. Knowledge Management is a multi-billion dollar world wide market.

Knowledge Management programs are typically tied to organisational objectives such as improved performance, competitive advantage innovation, lessons learnt transfer (for example between projects) and the general development of collaborative practices. Knowledge Management is frequently linked to the idea of the learning organisation although neither practice encompasses the other. Knowledge Management may be distinguished from Organisational Learning by a greater focus on specific knowledge assets and the development and cultivation of the channels through which knowledge flows"

Wikipedia

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What Other Visitors Have Said

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KM is the type of thinking and then acting. 
In KM type of thinking the principal fact is knowing right cause and effect relationship and then act.

BOOKS 
Books are the original knowledge managment. It is responsible for all progress and civilization the world have seen. Books presreved human knoweldge …

KM Strategy 
Knowledge Management is the act of collecting explicit and tacit knowledge through codification and personalization, and then making this knowledge available …

KM for CM 
Knowledge Management is closely related to Change Management. These two concepts are interrelated and integrated and are like twins and they cannot be …

Knowledge management and consciousness 
Knowledge is structured in consciousness. So first step is to develop knowledge management to develop consciousness.There 7 steps to develop consciousness. …

defining knowledge management(KM) 
knowledge management is all about acquiring, analyzing , storing and exploiting the information for the benefits of organization.

KM 
Knowledge Management is the Management of Knowledge

Knowledge Management Today 
Knowledge management is the process of integrating practices into everyday lifestyles aimed at the sharing/acquiring of skills, capabilities, experiences, …

KM in present scenario 
Knowledge management is not only sharing the existing knowledge. Human brain is an big asset so, we have to share, explore, learn, and put in use new …

Human Connection 
In my view, knowledge management is continuation of values that people carry and through which they connect with each other. It has to be deeply embedded …

KM Is 
KM is not a new subject. Its practice since throughout the human being. The human means KM and always think, design and develop.

knowledge management 
KM is the way in which senior and junior managers collect,manage and disseminate knowledge within their organisation

KM - An Asset to be Managed 
Knowledge Management is the activity of identifying, collecting, retaining and organizing information and distributing insights gained through past experiences …

US Army - A Knowledge Management Definition 
Knowledge Management (KM) is a discipline that promotes an integrated approach to identifying, retrieving, evaluating, and sharing an enterprise’s tacit …

US Army - A Knowledge Management Definition 
Knowledge Management (KM) is a discipline that promotes an integrated approach to identifying, retrieving, evaluating, and sharing an enterprise’s tacit …

KNOWLEDGE MANAGEMENT 
knowledge management simply means to managing the ideas,knowing the subject matter clearly and sharing the knowledge among sub-ordinates.

KM DEFINITION RELATED WITH ?EVOLUTION THEORY? OF KM vs ?CREATIONISM THEORY? OF KM  
Epistemologically, my version on KM definition, derived from the paradigm of Knowledge postulated as the analogy with Human System Biology (HSB) applied …

Knowledge Management is the ability to evaluates weaknesses and provides training and development strategies to strengthen the weaker skills in the team. 
This important aspect often gets neglected due to the demands on Knowledge Management that is time and schedule, Observation and regular visits to the …

Knowledge management 
knowledge manangement is a systematic approach of set guidelines in which data is collected,accumulated and made easily available to all seeking knowledge …

Knowledge Management is a systematic approach to enable information and knowledge to grow, flow and create value 
Knowledge Management essentially consists three key elements i) growing knowledge assets such as documents, databases etc., ii) make that flow between …

Heineken KM Definition 
Creating an environment that allows and stimulates people to acquire and share knowledge as part of normal working behavior, in order to add value to the …

Knowledge Management 
Knowledge Management is getting the right information to the right people at the right time utilizing: people, processes and technology(PPT) to help make …

Knowledge Management 
Knowledge Management is getting the right information to the right people at the right time utilizing: people, processes and technology(PPT) to help make …

Knowledge Management 
The state of managing organizational human personnel (staff members), resources and information systematically in an effort to harness the success of an …

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managing your self  
what is knowledge.it is a transitory position during our managed journey.we live in persistent ignorance,knowledge accrues during organised activity.managing …

Care Services Improvement Partnership KM Definition 
"We recognise that our most important asset is people and their knowledge. We understand Knowledge Management (KM) as the cultivation of an environment …

GlaxoSmithKline KM Definition 
"The capabilities by which communities within an organisation capture the knowledge that is critical to them, constantly improve it and make it available …

BP KM Definition 
"Most activities or tasks are not one-time events. Whether its drilling a well or conducting a transaction at a service station, we do the same things …

Knowledge Associates International KM Definition 
"Knowledge Management is the discipline of enabling individuals, teams and entire organisations to collectively and systematically create, share and apply …

Wikipedia KM Definition 
"Knowledge Management ('KM') comprises a range of practices used by organisations to identify, create, represent, and distribute knowledge. It has been …

KM Definitions from Karl Wiig 
Knowledge is the foundation of the whole enterprise Knowledge Management must make the enterprise intelligent-acting The best knowledge must be embedded …

KM is systematic approach 
KM is a “set of systematic approaches that enables the knowledge to amass, nurture, and surge to create values in organization.”It involves collection …

Human Enlightment Process-based KM Definition 
KM is the act of staging the human as well as the organization enlightment process by means of managing the transformation of their information content …

Brain of management. 
To satisfy the Knowledge Management (KM), we need deeply drive an idea from the brain of management itself. Ibrahim Ismayatim, CE Hewlett Packard

Knowledge Management is Organization Performance 
Knowledge Management is an activity of organization performance including decision making, processes and methods of organizational learning, incorporating …

Knowledge is a fluid mix 
"Knowledge is a fluid mix of framed experience, values, contextual information and expert insight that provides a framework for evaluating and incorporating …

KM definition 
Knowledge management: Knowledge management is not a new concept. Philosophers did write about it for thousands of years, but the relationship between …

Hewlett Packard KM Definition 
"If only HP knew what it knows it would make three times more profit tomorrow" Lew Platt, ex CEO Hewlett Packard

KM & Customer Centricity 
KM is a customer centric activity where all actions are diverted toward acquisition of knowledge assets, their conversion and application into meaningful …

POOL OF USEFUL INFORMATION IS KM 
Like a rechargeable battery, knowledge stored in KM portal is used by many needy persons.

knowledge management 
Knowledge management is the process where the people in the organisation share their experiences of work,what they have learned during the time at school …

Efficient handling  Not rated yet
Efficent handling of information and resources within a commercial organization

Knlowledge Management Concept. Not rated yet
Knowledge Management is the management of natural and artificial intelligence which can be made available when needed.

natural definition  Not rated yet
In this vision the element and member is released to find its maturity in collection while intensity is extend more and more. But the end of its maturity …

KM is a continuous 2 way street.  Not rated yet
As long as we continuously push and pull knowledge while managing it within our organizational processes.systems and human interactions, we will more …

KM in simple terms Not rated yet
Knowledge management can be seen as strategies used within an oranisation to identify useful infromation from internal sources, such as employees insights …

What is Knowledge Management? Not rated yet
It is a set of components called a system in collecting, storing, analysing and disseminating data and resources to the next users, as well as enables …

Knowledge Management Not rated yet
Knowledge Management are the practices and procedure &management of these practices and procedures enabling individuals, teams and entire organisations …

Knowledge Management Not rated yet
Knowledge Management are the practices and procedure &management of these practices and procedures enabling individuals, teams and entire organisations …

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Knowledge Management is a power for new generation Not rated yet
Knowledge management is a relatively new subjects started at the beginning of the1980s. Knowledge management means managing, organising, saving and sharing …

KM for Globe Not rated yet
Knowledge management is the process of diction, classification, deciphering,creation, cultivation, valuation, standardization, transmission and assimilation …

successfull to your goals Not rated yet
"Knowledge is the any thing which able person to success in his or her goals"

Knowledge Management - Who, What, When, Why, and How Not rated yet
Who? Any organization or group of people working towards a common goal or set of goals. What? Knowledge Management is the creation, collection, storage, …

social defination  Not rated yet
knowledge management is continuous process of learning which is begun from human berth and till death. …

km in brief and strait Not rated yet
knowledge management is an thing that explains about an product what we want to know as if it says that in another way it is not having any kind of language …

Business and Technology Knowledge Management Not rated yet
Knowledge management is about the capture, retention, protection, maintenance and transfer of all and any knowledge of use to individuals and entire organisations, …

Knowledge Management definition Not rated yet
Knowledge Management is about systems and technologies ▪ It's about people and learning organisations ▪ Knowledge Management is about processes, …

km is an strategy for moving to learning organization Not rated yet
I believe KM is an strtegy for more learning especially for organization. اين بدان معني است كه مديريت دانش سعي دارد كه بهره وري را به اندازه اي بالا …

KM definition Not rated yet
Knowledge Management is a discipline that is used to capture information or knowledge from different departments within the organisation. The information …

DEFINE the KM Not rated yet
KM is the combinaition of all as follows : KM is about systems and technologies ▪ KM is about people and learning organisations ▪ KM is about …

What is Knowledge Management Not rated yet
KM in an organization is a set of methodologies, engrained in its culture, which foster a vibrant environment of collaborative information and experience …

KM is about intellectual capital, creation and sharing knowledge Not rated yet
"Knowledge Management is a series of structured processes and practices that help to augment the intellectual capital of an organisation by providing

Knowledge Management Not rated yet
the KM refers to the capabilty of using and applying data,information,experiences,practices collected or learned in a a particular situation in order …

What is Knowledge Management? Not rated yet
Knowledge Management is a field that takes concepts of Library Science & Pedagogy and, utilizing the latest trends in Information Technology, seeks to …

What is Knowledge Management Not rated yet
Knowledge Management is a field that takes concepts of Library Science & Pedagogy and, utilizing the latest trends in Information Technology, seeks to …

Knowledge Management Definition Not rated yet
Knowledge management is how organization manage any kind of knowledge efficiently in order to achieve organizational competitive advantage

K+M Not rated yet
knowledge is the any information we known about the concern, effective utilization & management of such information is know as KM

Knowledge Management, Powerful Present, Sustainable Future Not rated yet
Knowledge Management (KM) has to do with the ability of organizations to capture, share, retain, and develop every bit of information from its team members, …

Synchronizing data and thoughts Not rated yet
Knowledge management is a systematic procedure, logically backed up to synchronize all data and developmental thoughts for the smooth functioning of an …

Information at right time and right place to right person Not rated yet
Knowledge Management is identify ,capture or create,organize, store and then disseminate right information to right person at right time so as to act on …

knowledge mamanagement is valued as an organisational asset Not rated yet
km involve preservation, storage, manage, capturing and delivering of all individual`s or organisational expetise or operation knowledge within and outside …

What is KM Not rated yet
In the area of project implementation, I will define KM as act of understanding and bringing out new innovation in project work and making it avaliable …

Integrated KM definition  Not rated yet
the behaviours, process, standards and technical solutions that allow you to share and use knowledge to support the organisation strategic goals.

knowledge mangement Not rated yet
Knowledge management is the processes and techniques knowledge workers use and apply them in their day to day jobs, in an organization, these may include …

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Knowledge Management Not rated yet
Knowledge Management within a group of people is a form of man management in which involved people share their information with each other, thereby getting …

Knowledge Management Not rated yet
the easy definition of KM is the ideas, experience,events that people share and exchange in particular issue which can lead improvement as well innovation. …

K mutation Not rated yet
it is a mutation of knowledge towards a better knowledge

Ability to know and do. Not rated yet
KM is the various procedures acquired and applied by which things are done accurately for the benefit of everyone in the organization.

NDM's knowledge management Not rated yet
According NDM to Knowledge management is a system of some process, methods and techniques that supports the peoples to know and learn the organization. …

Thinking Skills through implementing a gtask/project Not rated yet
Thinking skills which are skills using templates and decision matrix via analytical, critical and strategic thinking process

What is KM Not rated yet
KM is the effective management, dissemination and exploitation of knowledge based assets available in the organization towards achievement of organizational …

KNOWLEDGE MANAGEMENT Not rated yet
I CAN SAY K.M IS THE ABILITY OF AN INDIVIDUAL,ORGANIZATION OR SYSTEMS TO CREATE,CAPTURE,MAINTAIN,USE AND DISSEMINATE INFORMATION OR DATA IN ORDER TO SATISFY …

Knowledge management @ AERO Not rated yet
Sharing knowledge for greater efficiency, effectiveness and innovation

Why Organisations Ignore KM Not rated yet
I am trying to do a researhc that will give me an outcome of how can organisation take KM more seriously and document information into a system that will …

Knowledge-what we know basic awareness of anything i.e. technology,product,process,methods. Not rated yet
The process of effectivelly manageing the Knowledge asset of an organization is called Knowledge Management. Advice to the knowledge manager …

Wisely Using the available knowledge Not rated yet
Today there is abundant knowledge in every field and sector. Use management techniques to draw appropriate knowledge to suit to your organization and …

Knowledge Management Not rated yet
KM is basically a well directed effort for maximum utilisation of resources comprising of facts information and skills with a perfect blend of experience. …

what is business Not rated yet
business is the center of the organization

sharing experience  Not rated yet
KM assessing the existing information and adding new experience ,learning and transferring to others.

KM DURING PRACTICES Not rated yet
km IS NOR A SUBJECT NOT A DISCPLINE IT IS THE VIEWS & THOUGHTS THATS COME IN A STRUCTURAL WAY FOR APLYING IN THE ORGANISATIONAL DEVELOPMENT.(IT OCCURS …

spreading knowledge Not rated yet
"km is a art of things owned by the every person to use does things him self and those are very helpful to others growth in their path of way"

km as a collection  Not rated yet
km is a collection of system and collaboration as a process of drilling of knowledge from raw collection of data. i come to realize from km research …

narendra Not rated yet
creating values to organizational inputs like man,machinary,methods,money,material

Knowledge Management Not rated yet
Knowledge Management means to better utilizations of human thought for development & better achievements in any task in organization.

Intentional knowledge management Not rated yet
Every organisation manages its knowledge, but the ones that do it intentionally do it better.

KM a Paradigm Not rated yet
KM is a capability of sharing and informing at all levels, and knowing that it will enhance all of the people in the company, it the the how and the why …

KM as I understand it Not rated yet
Knowledge: a stock of what we know. For e.g., if you can drive a car you have a knowledge. If you can treat a patient, you have a knowledge. If you know …

KM Not rated yet
KM is a effective method used by oganizations to ensure continuous profit by enhancing and updating knowledge of their employees

KNOWLEDGE MANAGEMENT Not rated yet
KM IS UNDERSTANDING MANAGEMENT PROCESS AND MAKE DECISIONS ACCORDINGLY Dr.A.JAYAKUMAR, PERIYAR UNIVERSITY, SALEM

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definition Not rated yet
km is the sharing of knowldge related to you resource ,techinque , process and information to differenet level of management to gain the objective

KM -Knowledge Management Not rated yet
KM is concern with storing and sharing the wisdom ,understanding and expertise accumulated in an organisation about processes,techniques and operations.It …

knowledge management Not rated yet
knowledge management is the knowledge acquired whether tacit or explict that is managed by a way of storing, disseminate and shared.

Sharing experiences Not rated yet
KM is the capability to organize and share proven and tested experiences to others

The Stuff Not rated yet
KM is a bunch of gobbldy goop that rests between your ears, but when organized, shared and applied has the potential to change, for the better, the direction …

The Stuff Not rated yet
KM is a bunch of gobbldy goop that rests between your ears, but when organized shared and applied has the potential to change, for the better, the direction …

knowledge management Not rated yet
knowledge management is the process of planning, co-ordination and disseminating information to affect a process under context

Knowledge Management Not rated yet
"Knowledge Management is such a system of man management where involved people cooperatively share information and learn new things to lead towards development". …

KM is about being an effective manager Not rated yet
Knowledge Management is about how to be a good manager who is up to date with all different aspect of his organization and his role and knows how to motivate …

knowledge management is a stored data for solving any problem of organization Not rated yet
knowledge management is an internal process of an individual or a capability by which he can manage and keep secure the relevant knowledge. so that he …

knowlege management Not rated yet
A Knowledge management KM simply means to manage something you know and direct it in the right way in order other people can learn through you …

definition of management Not rated yet
management means after recognizing ones goal,acting for its achievement by the easiest & the cheapest means..

KM definition Not rated yet
KM is the managing of existing and new knowledge and the usage of intellectual capital of employees for the organization to stay competitive.

ramesh Not rated yet
KM is a systematic process of gathering, storing and distributing the knowledge and experiences of well knowledged persons to the other people who are …

rajaramesh Not rated yet
KM is a systematic process of gathering, storing and disbuting the knowledge and experiences to the other people who are involved in organisation.

rajaramesh Not rated yet
KM is a systematic process of gathering, storing and disbuting the knowledge and experiences to the other people who are involved in organisation.

Organisations on the move to the ultimate supremacy Not rated yet
Knowledge Management is the management of organisational resources(knowledge, human resources and processes)to perform activities/projects/processes better …

Practical Not rated yet
Knowledge is information in use. To manage knowledge is to manage (information in use) == manage information and manage use of information by means of …

increasing knowledge collaboratively Not rated yet
changing attitudes,thoughts,dynamic change in way of living standard,better achievement in pursuing improvement of efficiency,assuring growth and …

Knowledge management (see text) Not rated yet
Knowledge management is an integrated, systematic process for identifying, collecting, storing, retrieving, and transforming information and knowledge …

Knowledge Management Not rated yet
KM is an intelligent epistemology which mainly focusing in how people want to share and exchange their valuable experiences,sights,emotions,and skills …

Knowledge Management Not rated yet
Knowledge Management is a way of managing knowledge within an organisation by means of technology, systems and applications.

Knowledge Management Not rated yet
Knowledge Management is a way of managing knowledge within an organisation by means of technology, systems and applications.

Knowledge management Not rated yet
Simple refer to a methodological procedure for acquiring,making ,manufacturing and obtaining information insight and experience to achieve on going …

knowledge management Not rated yet
ditributing a collaborative information

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Label Description - KM Container Not rated yet
The label on my organizational container for the storage of Knowledge Management documentation reads: Documentation created with the goal of preserving …

knowledge utilisation Not rated yet
It is the utilisation of the management skills in utilising the available knowledge through various resources

pydah college student,Durgarao Not rated yet
knowledge management means "knowing about all edges is called knowledge,it means know the topic Briefly."

Profoundedness Not rated yet
If only I knew then, what I know now!

Following strategic decision about which elements of intellectual capital to invest in Not rated yet
Knowledge management process involves following strategic decision about which elements of intellectual capital to invest in. These elements are human …

glossary / jargon Not rated yet
let's make sure that one person says is what others hear... terms and slag and TLAs are perliferating faster than websters can keep up... every profession …

Knowledge Management Not rated yet
Knowledge Management is knowing what it knows, what is to be known when,where and how; application of the same for achieving the ultimate goal and managing …

knowledge management Not rated yet
Knowledge management(KM) is defined as the process of using information strategically to achieve once business objectives.KM deals with both types of tacit …

Knowledge Management Not rated yet
Knowledge Management (KM) is the set of professional practices which improves the capabilities of the organization’s human resources and enhances their …

by geeta Not rated yet
Knowledge management is the management in which we read that how to use our knowiedge among any individual ,any firm ,any organisation.

Externalizing, sharing and reusing work-centric knowledge Not rated yet
KM is execution in workplaces configured by agile knowledge architecture, embedding visual modeling. Take a closer look at our blog: http://activeknowledge …

KM attempt to help organizations achieve their goals Not rated yet
I'm second year student university of malaya kualalumbur Malaysia.

Knowledge Management Not rated yet
Set of practices to take advantage of the knowledge in the Organization in order to achieve and to challenge -why not?- organizational goals. It includes …

KM empowerment Not rated yet
Knowledge Management is the concept of empowering individuals, teams and entire organisations to better achieve the organisation's vision, through team/network …

ORIGINAL Not rated yet
KM COMPRISES A RANGE OF PRACTICES USED IN AN ORGANISATION TO IDENTIFY,CREATE,REPRESENT,DISTRIBUTE & ENABLE ADOPTION OF INSIGHTS & EXPERIENCES.

knowledge is creativity Not rated yet
km is something what organigasation should comply.knowledge should be spread each corner of the organigation.nobody knows their best.organisation should …

knowledge management Not rated yet
is about systems and technologies people learning organisation about processes methods and techniques about managing knowledge assets.

Big Opportunity Not rated yet
It means Big Opportunity; it is about ensuring that your human brain is being exploited to greatest effect, cross training inside the organization to make …

Asian Productivity Organisation KM Definition Not rated yet
Knowledge Management is an integrated approach for creating, sharing and applying knowledge to enhance organizational productivity, profitability and growth. …

management of understanding of patterns and context Not rated yet
The complete understanding of patterns and management of data, information and knowledge in context ; and pass this understanding to another person/group/ …

RIP, MIX, BURN, THANKS Not rated yet
Well, that's it. (Thanks to Apple) I dont think we need exhaustive definitions of KM, but evocative, inspiring ones. My definition is surely not the …

Knowledge Management Not rated yet
is the systematic collection, retention, and utilization of processed information that is considered substantial to an organization.

Practical Definition of Knowledge Management Not rated yet
Transforming knowledge into profit

Power of know how Not rated yet
Knowledge management is that accumulative values of each part in the organization (People, process, strategies…etc) that makes it works thru the years. …

KM in three parallel steps Not rated yet
The Management of knowledge is divided into three parts: A KM is an organizational theory and practice of bringing in individual knowing and knowldege …

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Knowledge management is the art of using resources in a rational way with a good sense and reason to result a positive effect to society. Not rated yet
Knife can be used to cut meat, bread, onion, etc. Knife also can be used for evil purpose such as like to kill or intimidate, the difference is in the …

Knowledge Management System Not rated yet
A system that provides the user with the explicit information required, in exactly the form required, at precisely the time the user needs it.

West Midlands Regional Observatory KM Definition Not rated yet
"Knowledge management will deliver outstanding collaboration and partnership working. It will ensure the region maximizes the value of its information …

KM as bridge building Not rated yet
KM is finding avenues of collaboration and building on it (not "them", the noun, but "it", the verb).

Knowledge Management Not rated yet
Knowledge Management is a managing process to improve idea from sharing body and a way to improve your quality of materials which will fully satisfy the …

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