by Noorina Durbarry.
KM is concern with storing and sharing the wisdom ,understanding and expertise accumulated in an organisation about processes,techniques and operations.It treats knowledge as a key resource .knowledge has become a direct competitive advantage for companies selling ideas and relationship.KM IS ANY PROCESS OR PRACTICE OF CREATING,ACQUIRING,CAPTURING,SHARING AND USING KNOWLEDGE,WHEREVER IT RESIDES TO ENHANCE LEARNING AND PERFORMANCE IN ORGANIZATIONS.